Stay Policies

You pay for what is damaged — in full

Any damage, breakage, loss or theft caused by your group, deliberately or carelessly, will be charged to the lead booker at the full cost of putting it right. That includes specialist restoration or conservation, like-for-like replacement of antique or irreplaceable items at their professionally assessed value, labour, call-out and transport costs, extra cleaning, and any income we lose if rooms or spaces cannot be used or later bookings have to be moved or cancelled while repairs are carried out. There is no upper limit: the charge is whatever the damage actually costs us.

How we collect it

• We may ask for a refundable security deposit before arrival. If we do, it is shown on your payment schedule and returned after your stay, less any charges.
• We will send photographs and an itemised invoice after departure.
• By booking, you authorise us to charge damage costs to the card used for your booking or saved on file, and to deduct them from any security deposit or money we hold for you.
• Anything not covered by the card or deposit is payable within 14 days of our invoice. Unpaid amounts may be passed to a debt recovery agency or pursued through the courts, and the costs of recovery will be added.
• Serious or deliberate damage may be reported to An Garda Síochána.

House rules

• No climbing on, moving or interfering with statues, sculptures, furniture, fixtures or artwork.
• No fireworks, sky lanterns, confetti cannons, smoke machines or open flames other than in the fireplaces and fire pits provided.
• No more guests than the number agreed on your booking, and no unbooked visitors or parties.
• Please respect our neighbours, staff and other guests — keep noise down late at night outside the agreed event space.

Ending a stay

We may end a stay or event immediately, without any refund, for deliberate or serious damage, violent, abusive, unsafe or anti-social behaviour, or more guests than agreed. Damage charges still apply.